PRIVACY POLICY
Privacy Policy
Last Updated: September 1, 2026
Hills Law Office, P.C. (“Hills Law Office,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide when you visit our website, hillslawoffice.com (the “Website”), contact our office, or otherwise interact with us.
This Privacy Policy explains what information we may collect, how we use and protect that information, and the choices you may have regarding your information.
By using the Website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information from you directly, automatically through your use of the Website, or through third-party services that help us operate and improve our Website and services.
Information You Provide
Depending on how you interact with us, we may collect information such as:
- Your name
- Email address
- Telephone number
- Mailing address
- Information you submit through contact or inquiry forms
- Information you provide when requesting a consultation
- Information you provide when communicating with our office
- Information related to your legal matter or potential legal matter
- Any other information you voluntarily provide to us
Please do not submit confidential or sensitive information through the Website unless specifically requested or instructed by Hills Law Office. Submitting information through the Website does not, by itself, create an attorney-client relationship.
Information Collected Automatically
When you visit our Website, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Date and time of visits
- Referring website or source
- Approximate geographic location
- Website interactions and navigation information
- Other technical and usage information
We may collect this information through cookies, tags, pixels, scripts, and similar technologies.
2. Cookies and Tracking Technologies
Hills Law Office uses cookies and similar technologies to operate the Website, understand how visitors use the Website, measure advertising and marketing performance, and improve our online services.
Cookies are small files that may be stored on your device when you visit a website.
Our Website may use both first-party and third-party cookies and tracking technologies.
Google Analytics
We use Google Analytics to understand how visitors use our Website and to evaluate Website performance.
Google Analytics may collect information such as website usage data, session information, approximate geographic location, and browser and device information. Google Analytics may use cookies and similar technologies to distinguish users and sessions.
We use this information primarily for website analytics, reporting, and improving the Website and our services.
For more information about how Google handles information collected through Google Analytics, please review Google’s privacy documentation.
Google Tag Manager
We use Google Tag Manager to manage and deploy website tags and tracking technologies. Google Tag Manager itself is primarily a tag-management system; the tags deployed through it may collect information as described elsewhere in this Privacy Policy.
CallRail
We use CallRail to track and analyze telephone calls and to understand which marketing sources generate calls to our office.
Depending on how our telephone tracking is configured, CallRail may collect information such as:
- Telephone number
- Caller ID information
- Call date and time
- Call duration
- Marketing source or referral information
- Call tracking information
- Call recordings or transcripts, where applicable
CallRail states that its services can collect and process caller information, call details, recordings, and transcripts on behalf of its business customers.
Important: Where applicable, calls may be recorded or monitored in accordance with applicable law and any notices provided to callers.
Meta Pixel
We use the Meta Pixel and related Meta technologies to understand how visitors interact with our Website, measure the effectiveness of advertising, and, where applicable, deliver or measure advertisements.
Meta may collect information about your device, browser, Website activity, and interactions with our advertisements or Website. Information collected through these technologies may be associated with identifiers provided by Meta.
You may be able to control certain advertising preferences through your Meta account and through controls provided by your browser or device.
3. How We Use Information
We may use information we collect for purposes including:
- Responding to inquiries and requests
- Contacting you regarding a requested consultation or legal service
- Providing and managing legal services
- Communicating with current, former, and prospective clients
- Operating and maintaining our Website
- Improving our Website, services, and user experience
- Understanding Website traffic and usage
- Measuring advertising and marketing campaigns
- Tracking telephone inquiries and marketing sources
- Protecting the security and integrity of our Website and systems
- Detecting and preventing fraud, abuse, or unauthorized activity
- Complying with legal and regulatory obligations
- Establishing, exercising, or defending legal claims
- Performing other purposes described at the time
information is collected or otherwise permitted by law
4. Legal Information and Attorney-Client Communications
Information you provide to Hills Law Office in connection with a potential or existing legal matter may contain sensitive or confidential information.
However, using this Website, submitting a form, sending an email, or calling our office does not necessarily establish an attorney-client relationship.
Attorney-client privilege and confidentiality are governed by applicable law and the circumstances of the particular relationship.
We encourage you not to submit highly sensitive or confidential information through general Website forms or other electronic communications unless specifically instructed to do so.
If you become a client, information relating to your legal matter may be maintained and processed through third-party legal practice management and technology platforms, including Clio, as described below.
5. Clio
Hills Law Office may use Clio, a cloud-based legal practice management platform, to manage information relating to clients, prospective clients, matters, communications, documents, billing, scheduling, and other aspects of legal services.
Information processed through Clio may include personal information and information relating to legal matters.
Clio maintains its own privacy and security practices applicable to its services. Hills Law Office uses Clio as a service provider and legal practice management platform and takes reasonable steps to protect information maintained through the service.
6. How We Share Information
We do not sell your personal information for money.
We may disclose information to third parties when reasonably necessary to operate our business, provide legal services, operate the Website, or fulfill the purposes described in this Privacy Policy.
These third parties may include:
- Website hosting and technology providers
- Analytics providers
- Advertising and marketing providers
- Call tracking and communication providers
- Legal practice management providers
- IT, security, and other service providers
- Professional advisors
- Government authorities or law enforcement when required or permitted by law
Examples of technology providers we may use include Google, CallRail, Meta, and Clio.
We may also disclose information when we believe disclosure is necessary to comply with applicable law, legal process, court orders, or other lawful requests, or to protect the rights, safety, and property of Hills Law Office, our clients, visitors, or others.
7. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, use, alteration, disclosure, or destruction.
However, no method of transmission over the Internet or method of electronic storage is completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted to or stored by us.
8. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, provide our services, maintain appropriate business and legal records, comply with legal and professional obligations, resolve disputes, and enforce our agreements.
The applicable retention period may vary depending on the nature of the information and the circumstances under which it was collected.
9. Your Choices
Depending on your location and applicable law, you may have certain rights regarding your personal information.
These rights may include the ability to:
- Request information about personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of certain information
- Request information about how your information is collected or used
- Opt out of certain marketing communications
- Exercise applicable rights regarding cookies and targeted advertising
Some rights may be subject to exceptions or limitations under applicable law, including obligations relating to legal services, legal claims, professional responsibility, recordkeeping, and other legal requirements.
You may also be able to control cookies through your browser settings or through cookie-consent tools made available on the Website.
10. Third-Party Websites
Our Website may contain links to third-party websites, services, or resources.
We are not responsible for the privacy practices, content, security, or policies of third-party websites. We encourage you to review the privacy policies of any third-party website you visit.
11. Children’s Privacy
Our Website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13 through the Website.
If you believe that a child has provided personal information to us through the Website, please contact us so that we can take appropriate action.
12. Do Not Track
Some web browsers offer a “Do Not Track” setting. Because there is currently no universally accepted standard for responding to Do Not Track signals, our Website may not respond to such signals.
Where required by applicable law, we may recognize and honor other legally recognized privacy preference signals.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or services.
When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.
We encourage you to periodically review this Privacy Policy to remain informed about how we collect and use information.
14. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
Hills Law Office, P.C.
425 S Westnedge Ave Kalamazoo, MI 49007
Phone: 269.373.5430
Email: hillslaw@hillslawoffice.com
Website: hillslawoffice.com
